Welcome to our website. These terms and conditions will apply to the purchase of goods by you (the consumer) and by using this site agree to accept and comply with these terms.

Using the terms "supplier","us" or "we" refers to the owner of Classicbikefasteners whose address is : 2 Northolt Grove , Great Barr, Birmingham , B42 2JH

The general content used in the pages of this website may be subject to change at any time.

Goods
All goods which appear on this website are subject to availability.The prices shown on the items are already inclusive of v.a.t but do not include the delivery cost. This is calculated at the checkout. All products must be paid for in full before being despatched. We reserve the right to make price/availability changes to items from time to time. Any changes will not affect any orders that have already been confirmed by us.

Shipping and delivery
We endeavour to ship items out the same or next day. However there will be times when this is not possible due to bank/public holidays etc etc. We will notify you via email once the goods have been despatched. We send all our items out using Royal Mail as they have a proven track record to be the most reliable over the years. Shipping charges are calculated by total weight (and packaging) of the order. This is all done automatically for you at the final stage of the checkout - Before you make payment.

UK (domestic)
Up to 100g        £1.50     Royal Mail UK Standard
Over 100g         £3.00     Royal Mail UK Standard
Over 200g         £4.50     Royal Mail UK Tracked
Over 500g         £5.00     Royal Mail UK Tracked
Over 1kg           £7.00     Royal Mail UK Tracked

Europe (E.U Countries)
Up to 100g        £4.00     Royal Mail International Standard
Up to 500g        £7.00     Royal Mail International Standard
Up to 1kg          £10.00    Royal Mail International Tracked
Up to 2kg          £20.00    Royal mail International Tracked
Over 2kg           £30.00    Royal Mail International Tracked

Rest of the world
Up to 100g        £5.00    Royal Mail International Standard
Up to 500g        £14.00  Royal Mail International Standard
Up to 1kg          £18.50   Royal Mail International Tracked
Up to 2kg          £25.00   Royal Mail international Tracked
Over 2kg           £40.00    Royal Mail International Tracked

We ship worldwide. You are responsible for any import duty,country specific taxes,customs charges or any other charges that apply to your country. Worldwide orders can take as long as 10 days to be delivered at certain times of the year. The time limit for claims of non delivery is 30 days from the date of the order.

Returns
If you wish to return an item for any reason you must first contact us at info@classicbikefasteners.co.uk informing us of the reason for the return. It is your responsibility to make sure the items arrive back to us in the condition they arrived to you in.

We suggest you use a trackable recorded delivery service when returning items. If the goods do not arrive back here, we cannot issue a refund. Your return postage charges will not be refunded unless the goods are found to be faulty or sent in error.

The address for returning goods is : Classic bike fasteners , 2 Northolt Grove , Great Barr, Birmingham, B42 2JH.

Once an item has been returned it is then checked by us and a refund or exchange issued between 3-5 days after that. The refund will be credited back to the original method of payment used by yourself for that item. Only the price of the item and not the original shipping charge will be credited back to you.We will not be liable for any charges you pay to return the item unless the goods are faulty or have been sent in error.